Shipping & Delivery
Most products are shipped via Australia Post if standard shipping is selected in the checkout.
The Express shipping charge is a estimate only, all orders that have this method selected must fall within reasonable cost limits for weight and size when this shipping method is selected. All products shipped from DX Systems have Insurance included in the postage charges, at no extra cost to the customer.
Items longer than the Australia Post limit of 1.05m are shipped via courier, this includes most larger antennas. International customers a quoted shipping on a one on one basis per order. Express shipping on large antennas is not normally possible, express delivery would be via special courier or freight expediter at purchasers cost
Privacy & Security
Your privacy is paramount to DX Systems and as such your details provided are secure, orders placed and paid for by credit card are 100% secure, your credit card details are not held by DX Systems
Returns & Replacements
DX Systems has a DOA (dead on arrival) policy. If goods purchased are found to be faulty out of the box then simply return the goods in original condition including all packaging and DX Systems will replace these goods free of charge. (Goods must be as they were received, in new condition, including packaging).
The prefered way of ordering from DX Systems via this website, a user account is also required and is the best option for tracking information of completed orders. The other option if you prefer is via telephone or via email.
From time to time products ordered may not be in stock, stock control is not enabled on this website, if in doubt phone or emails us for stock status. All International orders must be placed via email or telephone, there is no restrictions on international customers having a DX Systems account with all your details included, this assists us when you do decide to order product.
Payment, Pricing & Promotions
Payments for orders placed can be made via Direct Deposit, Cash, (Credit Card, Cheque via mail or PayPal by prior arrangement only). The prices advertised are already at the discounted price, from time to time suppliers allow greater discounts, at this time these prices are normally sent out as a promotion from the website customer database.
Prices are subject to change at anytime due to exchange rate variations which often occur daily. Prices shown are an indicitive price only and from time to time may vary from the advertised price.
Orders placed can be viewed at anytime simply by logging into your account, status of your ordered products is also available.
Updating Account Information
If you wish to update any information relating to your account you can do this by logging in with your username and password if this is not the preferred method you can email DX Systems with the details you would like changed.